Returns & Refund Policy

(UK – Handmade Jewellery & Bags)

Styled By AJM

🕒 Change of Mind Returns (Consumer Contracts Regulations 2013)

As you are purchasing online, you have the legal right to cancel your order within:

  • 14 days of receiving your item to request a return

  • 14 additional days to send it back

To start a return, please contact me at styledbyajm@gmail.com with your order number.

📦 Conditions for Returns

To be eligible for a return:

  • The item must be unused and in its original condition

  • Original packaging should be included

  • The return must be posted within the timeframe above

🚫 Items Not Eligible for Return

For hygiene reasons, earrings cannot be returned if the seal/packaging has been opened.

💰 Refunds

Once your return is received and checked:

  • A refund will be issued to your original payment method

  • Refunds will be processed within 14 days of receiving the returned item

📮 Return Shipping

Customers are responsible for return postage costs unless:

  • You received the wrong item